Highways Management

Smarter Roads for the Future

19th September 2017

The Ricoh Arena, Coventry

Main Contact

Registration & General Enquiries

Surveyor Events Team
conferences@hgluk.com
020 7973 4608

Other Contacts

Programme & Speaking Opportunities

Adrian Tatum
Conference Programme Manager
a.tatum@hgluk.com

Sponsorship & Exhibition Opportunities

Steven Cobb
Commercial Manager
s.cobb@hgluk.com

FAQ's

Registration

Q How do I book a delegate place?
A Bookings can be made online on the Registration page.

Q What does my delegate fee include?
A The fee includes access to the conference and exhibition, an onsite delegate pack, lunch, all refreshments and access to the online presentations. Accommodation is not included, unless clearly stated as an exception on the website.

Q What methods of payment are accepted?
A We accept payment by all major credit/debit cards. You may also pay by cheque or receive an invoice. If you wish to be invoice payment must be received by Surveyor events prior to the event to guarantee your booking.

Q My colleague subscribes to Surveyor and I would like to receive the Surveyor Subscriber rate. Can I use his membership?
A No, unfortunately not. Our Surveyor subscriber rate is a thank you to our readers and therefore this bonus is not transferable.

Q I would like to attend the event for half a day. Can I come for half price?
A No, unfortunately not. Only full day rates are offered. We hope you understand that it would not be possible to monitor half-day rates onsite.

Q Is it possible to book on-site?
A Yes, you can usually register on site unless the event is sold out. Please phone Surveyor events to check availability. Payment must be made onsite by credit card.

Cancellation

Q Will I be charged if I do not turn up or if I cancel?
A Cancellations must be received in writing two weeks prior to the event and will be subject to a charge of 25%.  No refunds will be made for cancellations received within 14 days of the conference or failure to attend after booking.

Q Can I send a representative in my place?
A Yes, substitutions may be made at any time, with no cancellation fee incurred.  Surveyor events must be informed of any name changes prior to the event.


Onsite

Q Is there car parking available?
A Yes, there is car parking available to all our guests free of charge.

Q What happens if I turn up late?
A Please go to the conference registration desk where staff will show you into the conference room.  The exhibition will be open so if you would prefer to wait for the next session to start, please take advantage of all other event features and facilities.

Q Can I take extra delegate packs/speaker papers for my colleagues?
A Unfortunately there is only one delegate pack allocated per delegate.  Delegate packs may be available to buy after the event, subject to availability. Please contact Surveyor events for further details.


After the Event

Q Can I obtain presentation material after the event?
A Presentations will be available for all attendees to access online after the event. An email will be sent to all delegates with the required login details.

Q How do I put forward my evaluation of the event and how do I make requests for future events?
A An event questionnaire will be sent via e-mail to all participants after the event. In order to improve the Surveyor events, your feedback is invaluable to us. We thank you in advance for taking the time. However, we welcome feedback all year round and welcome this by all forms of communication.

About Surveyor Events

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